WHAT HAPPENS IF I LOSE MY SEASON TICKET CARD?
Please email us at tickets@mk-lightning.co.uk to organise a replacement. Replacement tickets are subject to a £25 administration fee per card replaced.
WHERE CAN I FIND THE LATEST INFORMATION FROM THE NIHL LEAGUE?
Please head over to the NIHL National website at www.nihlnational.com Â
I’M GOING TO BUY AN ADULT SEASON TICKET FOR MYSELF. BUT WHAT HAPPENS WHEN I’D LIKE TO TAKE MY LITTLE BOY OR A FRIEND. WHERE DO WE SIT THEN?
If the additional person is joining you for a single match, they will need to buy a single match ticket. If the seat next to you is not a Season Ticket holder’s seat, they can reserve that seat on a per match basis as they buy their ticket. Seats are reserved on a first come first served basis, and matches are normally put on sale 3 weeks in advance. We have the ability to move Season Tickets for single matches, so you can sit with your friends. We need as much warning as possible, and limit this to 3 moves [...]
WHY AREN’T EARLYBIRD AND LAST SEASON RENEWAL DATES THE SAME?
Where a Season Ticket holder from last season does not renew, it allows a new applicant to take the seat, once it has been released, at Earlybird prices.
WILL FLEXI-TICKETS MAKE A RETURN?
There are currently no plans for flexi-tickets to return.
SPACE ON THE RAISED STANDING VIEWING SECTION?
Due to limited space on the raised viewing standing area by block 12, this is will be prioritised for people who are mobility impaired, and their careers who will stand behind them. This area is currently full, unfortunately no more Season Tickets will be issued in this area, but you can join a waiting list by emailing info@mk-lightning.co.uk
CAN I PAY CASH?
Currently we are unable to take cash payments. Please pay using a credit/ debit card or via the Direct Debit scheme. If cash is the only way you can purchase your ticket please email us as tickets@mk-lightning.co.uk
WHAT HAPPENS WHEN EARLYBIRD PRICING RUNS OUT?
Standard pricing will apply to all tickets.
CAN YOU LET SOMEONE BORROW YOUR TICKET ? FOR EXAMPLE I’M UNABLE TO ATTEND A GAME CAN MY FRIEND USE MY TICKET?
Yes – as long as they are in the same ticket category. Season tickets are transferable in that they can be used by someone else of the same category (Adult, Concession or child) which will be checked on entry. You can upgrade a ticket on entry at the Planet Ice tills.
WILL CONCESSION TICKETS APPLY TO NHS STAFF?
We are incredibly grateful to all frontline workers who have gone above and beyond during the Covid-19 crisis. You will have seen that we have run a number of fundraising activities for the Milton Keynes Hospital Charity including a raffle and a special range of merchandise. We have chosen to support the NHS through these activities so Concessions will not include NHS staff.
