WHERE ARE THE BABY CHANGING FACILITIES AT PLANET ICE MK?
There are 2 baby changing facilities at the rink: A disabled toilet/baby changing room in the bar A baby changing room underneath block 9
CAN I USE THE MKL Logo?
No, the MKL logo is copyrighted by the club. You are NOT permitted to use the logo to create your own merchandise, whether for personal use or for sale. This includes, but is not limited to, items such as coats, badges, t-shirts, cakes, flags, or bedding. Just because you may find similar items available for purchase online does not mean you are allowed to use the MKL logo on them. We have an official supplier for our merchandise, which can be purchased online or on match nights. Please only buy from the official supplier. While we welcome suggestions for new [...]
WHAT IF I AM A CARER OR PERSONAL ASSISTANT?
Please read more about carer tickets here
WHAT DO I DO IF I WANT TO MOVE SPACE/ APPLY FOR A SPACE ALREADY RESERVED?
Buy your ticket in the normal way. Add in the Zeus standing/ comments box that you ideally want XXX seats/ space, but if that does not become available, you’d like XXX space. You will be initially allocated the ones that are free, then on the 17th May, we can move people depending on who has/ has not renewed for the new season.
MY CHILD IS A REGISTERED MEMBER OF MK STORM. HOW DO I GET DISCOUNTED ENTRY FOR THEM?
MK Storm Juniors are once again entitled to discounted entry if registered with the club for the 2024 season in August 2024, and for the duration of the season. The discount will be applied to the full price Child or Concession ticket only (not a combination family ticket).  Please email us at tickets@mk-lightning.co.uk for a discount code prior to purchasing your tickets. Registrations will be checked in August (and throughout the season), and if the child is not registered with Storm the full amount will be payable to secure the Season Ticket.
HOW MANY GAMES DOES A SEASON TICKET COVER?
Season Tickets will cover 29 games in the 25/26 season, the exact composition of games to be confirmed when agreed by the League Management Committee.
CAN I PAY BY DIRECT DEBIT
There is a Direct Debit option for Early Bird Prices only. The Direct Debit option will attract a £30 administration fee on the Early Bird prices (Not applicable on child tickets). The Direct Debit payment plan will be administered through GoCardless. You will be required to apply via our ticketing website that will then send you an email with how to sign up with GoCardless. The payments are split into 6 instalments.  The initial payment is taken on the MK Lightning ticketing site, then the Direct Debit will run for a further 5 payments. Payments will be taken on the [...]
WHEN WILL I GET MY SEASON TICKET?
All Season Tickets will be digital.  If you opt to purchase a physical Season Ticket, these should be ready for collection around the beginning of September. We will contact you by email to let you know when they are ready and how to collect them. Please sign up to the Season Ticket Mailing List.
WILL A PREVIOUS SEASON TICKET SEAT/ SPACE BE HELD FOR ME?
Yes, until the 10th May 25. Then it will be released for general sale.
WHAT HAPPENS IF I WISH TO CHANGE MY SEAT OR STANDING PLACE FOR MY SEASON TICKET?
Please email us at tickets@mk-lightning.co.uk and we’ll see if we can help. Ticket moves are subject to a £25 administration fee per ticket. Please note: If a request is made mid-season to move a seat / space, the club reserve the right to refuse.
